General Questions (Public)

This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.

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API Body if/then/else

Are we able to use if/then/else in the Body of a web service method? I have a use case that I would like to use if/then/else to then do different updates on a ticket. I could create multiple methods, but would prefer to keep it in one if possib...
1 Answer
Eric Haffey Last activity on 5/6/2024 1:53:48 PM by Mark Sayers

Web Service Post string parameter is being passed with wrong time

I have a Web Service Method that is Posting to the tickets endpoint to create a ticket in another ticketing application.
In the header, Content-type is being set to application/json.
There are parameters set to hold the values from two da...
1 Answer
Scott Williamson Last activity on 7/14/2023 10:57:29 AM by Mark Sayers

Web Service Post string parameter is being passed with plusses instead of spaces

I have a Web Service Method that is Posting to the tickets endpoint to create a ticket in another ticketing application.
In the header, Content-type is being set to text/json.
There are parameters set to hold an integer for ticket ID, and...
1 Answer
Scott Williamson Last activity on 7/12/2023 10:31:12 AM by Mark Sayers

TDX iPaaS Response Body Customization

I am attempting to utilize a Webhook to trigger an iPaaS flow that has a very strict json schema structure of what the response body should look like. I know currently the default response data is being stored in the {Data} object but I would lik...
2 Answers
Nic Hayes Last activity on 6/2/2023 12:53:15 PM by David Tod

iPaaS Flow Variable reference in SET FROM JSON Script


We have a flow with a "Set [ ] from Json" steps, and then inside the Script it makes a reference like:
var data = $ds$360;

How do we associate a specific parameter/variable or know what parameter/variable is referenced to $d2$...
1 Answer
Will Tonkin Last activity on 5/17/2023 11:32:39 AM by Mark Sayers

Passing Parameter from TDX Workflow to iPaas Flow using Arguments JSON

The KB article Article - TeamDynamix iPaaS Step mentions the abiliity to Send parameter data through the Arguments JSON section of the workflow step. I have not been able to find any information about how to do this in the KB.
The TDX workf...
2 Answers
Will Tonkin Last activity on 8/14/2023 9:40:02 AM by David Tod