Assets/CIs Search Behavior
I had previously set up a form to filter only one type of configuration item. The custom form renamed the Asset/CI field to What System?
The configuration item is Application. The filter is set to allow Applications only.
Now, the search is including services and is wide open. How can I restrict the choices to only that one configuration item type?
Asked by Steve Cade
on Wed 6/12/24 10:11 AM
Sign In to leave feedback or contribute an answer
Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Wed 6/12/24 10:53 AM
Hello Steve,
Is it wide open just for you or for all users who try to use the form?
Sincerely,
Mark Sayers
Sr Support Consultant, CS
No feedback
Hi Mark,
A student ticket worker could see and select from the appropriate CIs in the form.
Thanks! - Steve Cade Wed 6/12/24 11:47 AM
A student ticket worker could see and select from the appropriate CIs in the form.
Thanks! - Steve Cade Wed 6/12/24 11:47 AM