Ticket + Asset Reports

Hi,

I'm looking to create a report that will give me a column with a ticket ID and a column with the Assets associated to that ticket. Oddly enough this doesn't seem to be possible. I've created many reports but don't seem to be able to make this simple one. Hoping I'm just not seeing how to do it. 

Thanks!

Tags reports ticket asset
Asked by Carl Amlin on Tue 11/14/23 2:36 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Tue 11/14/23 4:10 PM

Hello Carl,

You are correct that it is not possible to include the assets associated with a ticket in a report column. This would constitute an enhancement request at this time.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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