Out of Service Asset Status

Is it possible to to add this as a filtering option in both Asset and Configuration Item Reports? I'm not seeing where I can do this. I can set "Is Active" to false for Configuration Items, but I am unable to set "Is Out of Service" for Assets. I have a CI report setup to capture active Assets/CIs, but am only able to choose whether or not the CI is active. I can't find an option to set the asset status to either "Out of Service" or options to choose which Asset Statuses I want displayed. Any help anyone is able to provide, I am grateful.

Tags asset-application asset-ci
Asked by Mallory Crowner on Wed 10/11/23 10:09 AM Last edited Wed 10/11/23 10:10 AM
Sign In to leave feedback or contribute an answer

Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Wed 10/11/23 10:41 AM

Hello Mallory,

What kind of asset report are you trying to filter on "is out of service"? I'd think a custom asset report would allow you to filter on any of the current Status values via the Status filter.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

No feedback
My source is Configuration Items. I'm pulling a count of our assets, services, and service offerings. I can filter out inactive services and offerings, but there doesn't seem to be a filter for out of service assets or a way to select what asset statuses to exclude (Disposed). - Mallory Crowner Wed 10/11/23 3:55 PM
Unfortunately the CI custom report source doesn't have any filters for asset status values. - Mark Sayers Wed 10/11/23 4:17 PM