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Out of Service Asset Status
Is it possible to to add this as a filtering option in both Asset and Configuration Item Reports? I'm not seeing where I can do this. I can set "Is Active" to false for Configuration Items, but I am unable to set "Is Out of Service" for Assets. I...
1 Answer
Mallory Crowner
Last activity on 10/11/2023 10:41:10 AM by Mark Sayers
Configuration Items: Person field - multiple/groups
In adding a configuration item attribute, there's a person type option, but unlike the default Owner field, it does not allow for Groups (or multiple people). Is there a way to allow for either groups or multiple people on a configuration item fi...
1 Answer
David Tod
Last activity on 6/14/2023 2:37:51 PM by Mark Sayers
How to Mass Update Assets Using External Data
I am trying to update over 1,000 computers in TDX assets. I am trying to filter my assets to the desired ones, I want to update. Is there a way that i can Filter the assets compared to extanl data?
For example: I have a excel list of all th...
For example: I have a excel list of all th...
2 Answers
Mathew Chase
Last activity on 12/6/2022 12:44:56 PM by Mathew Chase
importing a large inventory into TDX
we are looking to move our large inventory from KACE (Quest) into TDX. my first question is do we need iPAAS just to move the inventory? We are going to do this in the sandbox first then iron out some things before we move into PROD. My second qu...
2 Answers
James Richard
Last activity on 11/14/2022 1:09:22 PM by Bryan Weist
Create a Report on Asset Feed
This question may have already been answered for the Ticket Feed. Is it possible to create a report from an Asset Feed?
1 Answer
Tyler Duncan
Last activity on 4/19/2022 10:00:54 AM by Mark Sayers
Configuration Item Owner Field Customization
Is there any way to customize the default "Owner" field in regards to Configuration Items?
Specifically, we're trying to create software CI's and when adding a the owner, who is typically an end user (non-employee/participant), we have to cli...
Specifically, we're trying to create software CI's and when adding a the owner, who is typically an end user (non-employee/participant), we have to cli...
1 Answer
Jacob Gladfelter
Last activity on 3/15/2022 8:56:24 AM by Mark Sayers