Add a link url for Location

Is there a way, possibly through a custom attribute, to add a link(url) in Location to link out to a map.

Tags attribute location Hyperlink
Asked by Will Tonkin on Tue 1/17/23 12:56 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Tue 1/17/23 1:10 PM

Hello Will,

Have you tried just using a textbox to accept text content, then submit the ticket with a URL in that field? I had thought that the system would intelligently linkify that URL for you on submission of the ticket.

Mark Sayers
Sr Support Consultant, CS

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