Questions

If I have multiple locations and I want a report to show the Locations and Ticket Status or Responsible Groups of those locations with a sum of tickets, I would also like a report to do the same for Ticket Tasks. Then, I could look at data from a...

Hello,
I am currently working on a workflow where I am hoping to send a notification to a specific group based of a users location. The issue I am having is that the it is not the requestors location that I am needing, but a users that the re...

Hi all,
I'm trying to update our location rooms and am having some difficulty understanding how duplicate checking works.
Can someone explain what the following means? My brain seizes up when trying to figure this maze out.
Extern...

Hello:
Is there a way to add rooms to pre-existing locations? When I click the option to edit locations, I do not see a place to input rooms that exists when creating new locations.
Thank you.

Is there a way, possibly through a custom attribute, to add a link(url) in Location to link out to a map.