Questions

Hyperlink Clear Tag Filter

Add a link url for Location

Is there a way, possibly through a custom attribute, to add a link(url) in Location to link out to a map.
1 Answer
Will Tonkin Last activity on 1/17/2023 1:10:43 PM by Mark Sayers

Linked text in email replies not keeping the link in feed

If we reply to a ticket via email, and the email has text that has been linked to a page such as this (where 'this' is linking to Google,) the ticket feed doesn't contain the link. The text comes through, but the link is removed. If we post t...
1 Answer
Chad Draper Last activity on 11/6/2018 12:24:51 PM by Mark Sayers

Mustache Tag to Hyperlink Response Template

Hello,
Our team is trying to create a response template (in TDAdmin) that is a standardized signature with a hyperlink that can be selected in TDNext.
We want it to look like this:
IT Services
Metropolitan State University
(651)7...
9 Answers
Michaela Rolseth Last activity on 1/31/2018 4:32:43 PM by Mark Sayers