Search35 Results
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
This article describes how tickets in an "On Hold" status impact reporting.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Standard Reports
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Additional Settings
- Ticket Statuses
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Additional Settings
- Ticket Settings
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Automation and Workflow
- Ticket Workflows
An example of how to setup a workflow and process to automate the reminder notifications as well automated ticket closure when a client stops being responsive.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Entering and Managing Ticket Requests
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
A detailed breakdown of the automated processes that handle various ticketing aspects that are able to be, or are configured out-of-the-box to be automated in nature.
- Knowledge Base
- Using the TeamDynamix System
- Time and Expense
- Using Expense Tracking
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Additional Settings
- Ticket Statuses
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Standard Reports
- Knowledge Base
- Using the TeamDynamix System
- Conversational AI
- Implementation Guides
Learn how to create diverse and effective chatbot utterances by incorporating a wide range of user expressions, external contributions, and regularly updating based on user interactions for improved conversational AI development.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Accessibility
This article is one of a series of articles explaining how to make use of TeamDynamix controls using only a keyboard. This article outlines use of the TeamDynamix datepicker.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Automation and Workflow
- Ticket Workflows
The Timer step allows organizations to pause a workflow at a pre-determined stage.