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- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Reports
Describes how to save sets of commonly used filters for re-use later.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Example Reports
Provide your team with the top 5 most common ticket types.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Example Reports
Provide your team with the top 20 most commonly requested services in your service catalog.
- Knowledge Base
- Work Management Admin
- Using Desktops & Reporting
- Example Reports
Technicians can report on tickets where the Resolve by SLA has not been met.