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- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This article describes how to configure and use the TeamDynamix iPaaS step, which integrates ticketing workflows with TDX iPaaS flows.
- Knowledge Base
- Integrations, Automations, & AI
- iPaaS
This article outlines the modules in the iPaaS Core Topics training course, a training series designed to empower organizations to start using the iPaaS platform by providing an overview of the iPaaS platform in a digestible format.
- Knowledge Base
- What's New
- Announcements & Known Issues
The standard URL for accessing the iPaaS (and future Conversational AI) products will be changing as a part of 3.0. The existing URL of {region}.ipaas.teamdynamix.com will be changing to {region}{server).teamdynamix.com/tdapp.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This article outlines the different types of steps that can be used when building out a ticketing workflow.
- Knowledge Base
- Compliance & Accessibility Info
- Technical Information
Learn more about the different hosting options for Work Management, including multi-tenant and private cloud.
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Webhooks
This article describes how to configure webhooks in a ticket or asset/CI application
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
A detailed breakdown of the automated processes that handle various ticketing aspects that are able to be, or are configured out-of-the-box to be automated in nature.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This outlines how ticket workflows are configured in the Admin application.