Search16 Results
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This article describes how to configure and use the TeamDynamix iPaaS step, which integrates ticketing workflows with TDX iPaaS flows.
- Knowledge Base
- Work Management Admin
- Managing Authentication & API
- Authentication/SSO Details
This article covers how other TeamDynamix clients have configured Entra ID (formerly Azure AD or Azure Active Directory) to allow Single Sign On authentication with iPaaS and Conversational AI.
- Knowledge Base
- Work Management Admin
- Managing Authentication & API
- Authentication/SSO Details
This article covers how other TeamDynamix clients have configured Okta to allow Single Sign On authentication with iPaaS and Conversational AI.
- Knowledge Base
- Integrations, Automations, & AI
- iPaaS
This article outlines the modules in the iPaaS Readiness training course, a training series designed to empower organizations to start using the iPaaS platform by providing an overview of the iPaaS platform in a digestible format.
- Knowledge Base
- What's New
- Announcements & Known Issues
The standard URL for accessing the iPaaS (and future Conversational AI) products will be changing as a part of 3.0. The existing URL of {region}.ipaas.teamdynamix.com will be changing to {region}{server).teamdynamix.com/tdapp.
- Knowledge Base
- Compliance & Technical Info
- Technical Information
A list of IP addresses which host the TeamDynamix SaaS applications and supporting services.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This article outlines the different types of steps that can be used when building out a ticketing workflow.
- Knowledge Base
- Work Management Admin
- Managing Forms & Attributes
- Knowledge Base
- Compliance & Technical Info
- Technical Information
Learn more about the different hosting options for Work Management, including multi-tenant and private cloud.
- Knowledge Base
- Getting Started
- Implementation FAQ
- Knowledge Base
- Getting Started
- Implementation FAQ
- Knowledge Base
- Work Management Admin
- Managing Platform Settings
- Webhooks
This article describes how to configure webhooks in a ticket or asset/CI application
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
A detailed breakdown of the automated processes that handle various ticketing aspects that are able to be, or are configured out-of-the-box to be automated in nature.
- Knowledge Base
- Work Management Admin
- Managing Ticketing Applications
- Ticket Workflows
This outlines how ticket workflows are configured in the Admin application.