Overview
The article provides a listing of links to client portals from TeamDynamix clients. The various needs for an institution will often shape the approach and result of their TeamDynamix client portal. The client portal examples in this article will highlight the multiple well done and/or unique aspects of the client portal. This includes but is not limited to: Client portal homepage, service categories, service offerings, service description format, knowledge base categories, knowledge base articles, and knowledge base article format.
Examples with notable features
Central Washington University
- Service description format
- Popular Services HTML module, links to a category, knowledge article, and external link
East Carolina University
- Replicated Service Catalog page on homepage via HTML Module
- Most services behind visibility permissions
- Utilizes public requestors service
- Link to chat solution on homepag
Florida Atlantic University
- Knowledge Base article format
- Vanity URL
Harding University
- 'Welcome/How to' video embedded on homepage
- Service description format
- News and Updates presented via Twitter module
University of Iowa - Center for Advancement
- Upcoming Planning Maintenance modules
- Link to call service desk from homepage, for mobile device users
Miami (of Ohio) University
- Emphasis on top level service categories, few subcategories used
- Service description format
University of North Carolina-Wilmington
- Thorough homepage, many offerings to clients
- News and Updates presented via Twitter module
- Survey for feedback accessible from homepage
Prince George Community College
- Minimalist approach on homepage
- Emphasis on search and tags
- Vanity URL
St. Joseph's University
- Client portal pages for multiple different applications/departments
- Thorough project request service description
- Top level service categories designated by department/service provider
SUNY Buffalo State
- Service Catalog has all incidents in one category and all other categories are comprised of service requests
- Service description format
- Knowledge base article format
Troy University
- System status solution displays system status on homepage
- Outages and maintenance displayed via public desktop
- Vanity URL
Tallahassee Community College
- Client portal pages for multiple different applications/departments
- Unique page layouts
- Top level service and knowledge categories designated by department/service provider