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Work Management Admin
Managing Ticketing Applications
Deleting a Ticket
Deleting a Ticket
Who can use this feature?
Users with the
Access to the Admin application
and with the "
Delete Tickets
" Admin Role permission can delete tickets
The "
Delete Tickets
" permission is separate from a user's Security Role permissions and is assigned at the organization's detail page in Admin.
Users who are just Ticketing Application admins
cannot
delete tickets.
To delete a ticket:
In TDAdmin, go to
Applications
.
Select the
Ticketing Applications
that the ticket is in.
Click
Tickets
.
Select the ticket
Title
.
At the top of the page, click
Delete
.
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Check out this article I found in the TeamDynamix Solutions Portal knowledge base.<br /><br /><a href="https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=162626">https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=162626</a><br /><br />Deleting a Ticket
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