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Deleting a Ticket
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Who can use this feature?
Users with the
Access to the Admin application
and with the "
Delete Tickets
" Admin Role permission can delete tickets
The "
Delete Tickets
" permission is separate from a user's Security Role permissions and is assigned at the organization's detail page in Admin.
Users who are just Ticketing Application admins
cannot
delete tickets.
To delete a ticket:
In TDAdmin, go to
Applications
.
Select the
Ticketing Applications
that the ticket is in.
Click
Tickets
.
Select the ticket
Title
.
At the top of the page, click
Delete
.
Details
Details
Article ID:
162626
Created
Thu 11/7/24 6:33 PM
Modified
Tue 2/4/25 4:06 PM