General Questions (Public)

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Technician Not Notified Upon Ticket Creation

We have created a ticket type and assigned a group to receive notifications as the primary reviewers of the type, but one of the technicians that is a member of the group is not receiving email notifications when tickets of the type are created. ...
1 Answer
Anderson Hanchett Last activity on 7/27/2023 9:19:34 AM by Brittany Renn