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Automatically Notify Technicians if Ticket is Canceled
Hello:
I would like to ask if there is a way to add a particular technician to notifications if tickets are canceled with particular custom attributes selected? Would it be necessary to implement a workflow with notification steps?
Usin...
I would like to ask if there is a way to add a particular technician to notifications if tickets are canceled with particular custom attributes selected? Would it be necessary to implement a workflow with notification steps?
Usin...
1 Answer
Anderson Hanchett
Last activity on 6/21/2022 1:13:46 PM by Mark Sayers