General Questions (Public)

This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.

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Username changes via import

Hello,
About 700 personal email addresses where imported under the heading of "username" in a very large import (100,000) from with TDAdmin. I made the correction in the import file for the 700 with the school email in the "username" column....
1 Answer
Michael Rodriguez Last activity on 1/24/2024 9:08:10 AM by Mark Sayers

Automation Rule that Parses Through Ticket Description

Would there be a way to create an automation rule or email monitor rule that parses through ticket descriptions (email bodies) to obtain a specific number or string?
We are using an asset management platform that automatically sends emails to...
1 Answer
Anderson Hanchett Last activity on 8/23/2022 4:27:32 PM by Mark Sayers