CAI - WhatApp

Hi...I read the release notes, but I could not understand what the use of WhatsApp is for. Can requestors use WhatsApp like they would be using CAI?

Tags CAI whatsapp
Asked by Michael Rodriguez on Thu 10/17/24 1:35 PM
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Answer (1)

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Mark Sayers Thu 10/17/24 1:52 PM

Hello Michael,

Can you advise what release notes you were looking at specifically?

Sincerely,
Mark Sayers
Sr Support Consultant, CS

No feedback
CAI 3.2
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=160800 - Michael Rodriguez Thu 10/17/24 1:58 PM
Based on the KB for setting up the WhatsApp channel ( https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=158632 ) it will allow users to interact with your bot by texting the WhatsApp number that you configure into the channel, so they can interact with your bot through the WhatsApp phone application. - Mark Sayers Fri 10/18/24 9:13 AM