Questions

I got access to CAI recently. My training is coming soon. I am tinkering. I am trying to get the bot to pull up KBs via knowledge sets. I created a web crawl and used the source as the root URL of the KB location on the client portal. However, th...

Hi...I read the release notes, but I could not understand what the use of WhatsApp is for. Can requestors use WhatsApp like they would be using CAI?

Hi!
Does anyone know if CAI supports any integrations without iPaaS? We have Canvas, and it would be nice to pull data to CAI.

We're trying to use our existing Microsoft tenant as a way to authenticate into our chatbot with dynamic credentials. I think I have everything set up correctly on the EntraID side as far as the application/users/scope etc. Its all configured per...

Is there a document explaining how the Conversations Last 7 Days number is calculated? Does this number include conversations for the current day plus the past 6 days' conversations, or is it for the last 7 days not including today's numbers? Th...