Sandbox maintenance typical affect

Hi all,

Just wondering what the typical experience has been during a Sandbox maintenance period with respect to accessibility. The maintenance scheduled for October 18 email states "...may be periodically unavailable between the hours of 9:00am and 6:00pm EDT" 

  • Does this mean there is a chance it will be available throughout?
  • If it is unavailable, how long would the unavailability last? estimate?
  • If someone is already logged in to Sandbox, are they kicked out?

Cheers,

Damon

Tags maintenance sandbox
Asked by Damon Stennett on Tue 10/15/24 3:11 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Tue 10/15/24 3:15 PM

Hello Damon,

The chances are high that access to the sandbox could be interrupted throughout the entire window stated, so I would not count on accessing SB during that window of time (at least not for the purposes of trying to actively build anything there). Users that had been signed in would be booted out when the environment is taken offline for upgrading.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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