Limited Access to Admin Application?

Hi there,

We have branched out an added a new ticketing system for another department. For this department to create forms, customize within admin, and configure their own items, is there a permission or security role that can be granted? Ideally these users will not be able to see the other two applications and not be able to make changes to anything else, but their own application. Is this possible?

 

Thanks
Tom 

Asked by Thomas Bartkus on Tue 7/23/24 8:44 AM
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Answer (1)

This answer has been marked as the accepted answer
Brittany Renn Tue 7/23/24 8:50 AM

Hi Thomas, 

You could just make them an app admin of their specific ticket app, so that's the only app they're able to access within TDAdmin. You'd just go to TDAdmin > Users & Roles > Users > Select User > Applications and from there, just enable the "App Admin" checkbox for the app in question and press save.

We also have a KB article for how app admins should access the ticket app: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=108624.

Best,
Brittany Renn
TDX Support

1 of 1 users found this helpful.
Perfect. Not sure why I missed this. Thankyou! - Thomas Bartkus Tue 7/23/24 8:53 AM