Establishing a connection to Tableau and Building Tableau SLA Reports

Hi,
My org is wanting to build out some SLA reports in Tableau using TDX data. I'm trying to identify different ways to get service, ticket, technician and group data to Tableau. An initial search of the TDX support documentation says that there is Tableau iPaas connector but that that's about it. I'm on the hunt for any resources as to how to get this started. Any help would be appreciated.

Thanks!