Types: Number in type category does not equal number in types

In TDAdmin, I see a type category has four types. Also, in TDAdmin, I go to the types area and sort by category and see only two. It looks like I'm not excluding anything with the default search. Where are the two missing types?

Tags tdadmin type type-category
Asked by Greg Van De Mark on Fri 3/22/24 11:25 AM Last edited Fri 3/22/24 12:51 PM
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Answer (1)

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Mark Sayers Fri 3/22/24 12:17 PM

Hello Greg,

Type Categories are shared across all ticketing apps and your Projects application. I believe 3 of those Types using the Operations category are from your 2 active ticketing applications, and the other type is from your Project Types list.

Mark Sayers
Sr Support Consultant, CS

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