Types: Number in type category does not equal number in types
In TDAdmin, I see a type category has four types. Also, in TDAdmin, I go to the types area and sort by category and see only two. It looks like I'm not excluding anything with the default search. Where are the two missing types?
Asked by Greg Van De Mark
on Fri 3/22/24 11:25 AM
Last edited Fri 3/22/24 12:51 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Fri 3/22/24 12:17 PM
Hello Greg,
Type Categories are shared across all ticketing apps and your Projects application. I believe 3 of those Types using the Operations category are from your 2 active ticketing applications, and the other type is from your Project Types list.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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