Sharing knowledge base reports
Is there a way to share a knowledge base report with a technician user without giving them access to analysis?
Asked by Mariah Rible
on Tue 1/2/24 4:13 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Tue 1/2/24 4:28 PM
Hello Mariah,
Knowledge base reports are able to be created in a Ticketing application too. So just create the report in the ticketing app they have access to, or move it there from Analysis.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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