Sharing knowledge base reports

Is there a way to share a knowledge base report with a technician user without giving them access to analysis?

Tags KB knowledge-report
Asked by Mariah Rible on Tue 1/2/24 4:13 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Tue 1/2/24 4:28 PM

Hello Mariah,

Knowledge base reports are able to be created in a Ticketing application too. So just create the report in the ticketing app they have access to, or move it there from Analysis.

Mark Sayers
Sr Support Consultant, CS

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Thank you! - Mariah Rible Tue 1/2/24 4:28 PM