Questions

knowledge-report Clear Tag Filter

Sharing knowledge base reports

Is there a way to share a knowledge base report with a technician user without giving them access to analysis?
1 Answer
Mariah Rible Last activity on 1/2/2024 4:28:09 PM by Mark Sayers

Knowledge Base Article Report - "Read By" aggregate options

What are the definitions for "Read By" aggregate options in the knowledge base report?
Average Maximum Minimum Sum
Specifically, if the definition for the "Read By" value is "The number of unique viewers of the artic...
1 Answer
Vance Smith Last activity on 8/29/2023 12:02:42 PM by Mark Sayers