Deleting Tickets?

How do we go about deleting tickets in an application? I have been looking around everywhere, I see other questions state you can delete them one by one, but I don't know where I have to go within my application.

Asked by Darrin Johnson, Jr. on Fri 12/15/23 8:46 AM
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Answer (1)

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Brittany Renn Fri 12/15/23 10:08 AM

Hi Darrin, 

There should be a section that has detailed steps on how to delete tickets in the KB article below: 

You'll have to be a global administrator in TDAdmin > Administrators tab and have the permission for "Delete Tickets" in order to delete them. 

Hope this helps! 

Brittany Renn
TDX Support

1 of 1 users found this helpful.
Completely missed that setting. Now it's selected and we can delete tickets. Thanks, Brittany! - Darrin Johnson, Jr. Mon 12/18/23 7:17 AM