Knowledge Base Security - Approvers/Publishers

Hopefully a quick question!

We have a number of approvers/publishers setup in a role.  Is there a way for that role to be able to approve/publish just the articles their GROUP owns?  I saw some security around edit, but was curious our options to leverage security on the approve/publish, versus a business processs.

 

-Adam

Tags knowledgebase
Asked by Adam Petrea on Tue 7/25/23 2:01 PM
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Answer (1)

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Brittany Renn Tue 7/25/23 2:12 PM

Hi Adam, 

The Review Articles permission allows a user to review submitted KB articles and I don't believe there would be any way to restrict that access to certain articles. The security role permission is an all-or-nothing permission at this point in time. You could request that be changed by submitting a Product Idea, though. Just go to solutions.teamdynamix.com and use the "Submit a Product Idea" button to enter that request.

Best,

Brittany Renn

TDX Support

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