Report on tickets that have a workflow completed

We have a work flow called Networking Firewall, we need to run a report based on which of dozen of tickets have this workflow completed.

Tags workflow Ticket-Reporting
Asked by Anita Barrett on Tue 7/25/23 11:39 AM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Tue 7/25/23 11:49 AM

Hello Anita,

You *can* report on tickets where the workflow is (pick workflow(s) ), and also where "Workflow Complete" is True.

Mark Sayers
Sr Support Consultant, CS

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