task template reports?
How do I setup a report to pull tickets that have had a specific task template applied? I'm having trouble figuring it out.
Asked by Becky Klein
on Fri 8/5/22 2:50 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Fri 8/5/22 4:17 PM
Hello Becky,
Unfortunately there are no reports for tickets or ticket tasks currently that will show which task template if any has been applied to a ticket.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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