Display Requestor's Assets on Ticket
Is it possible to display a requestor's assets on a TDX ticket they submit? Can that somehow be added to a form? I realize you can click on the requestor’s name to bring up another window that lists their assets.
Thank You,
Mike Schuster
Asked by Mike Schuster
on Fri 6/10/22 10:51 AM
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Answer (1)
This answer has been marked as the accepted answer
Christasia Bloom
Wed 6/15/22 12:47 PM
Hi Mike,
Currently, there is not a way to display a list of requestor assets on a ticket. Your best bet is, as you mentioned, to click on the requestor's person record and view their Assets under the Assets tab.
However, this could be a good candidate for an Enhancement Request, which you can submit here: https://solutions.teamdynamix.com/TDClient/1965/Portal/Home/
Sincerely,
Christasia Bloom
Support Consultant, CS
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