Resending Notification Step in Workflows

Is it possible to manually resend a notification that has already been sent in a workflow?

Ex. If a user was originally sent a notification but they deleted it, or did not get it for some reason.  In that case, we would like to 'resend' the notification in the template that has been setup.

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Asked by Nathan Ignatz on Thu 6/9/22 9:19 AM
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Answer (1)

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Mark Sayers Mon 6/20/22 4:29 PM

Hello Nathan,

A Notification type Step does not have the option to re-send the notification's contents unfortunately. It would be a great feature to have though, you should submit that as an enhancement idea.

Mark Sayers
Sr Support Consultant, CS

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