Archived KB Search Results
Has anyone had any luck getting archived KBs to show up at the bottom of search results? I've tried making updates based on what is weighted but no luck.
Asked by Morgan Cranston
on Thu 1/13/22 4:13 PM
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Answer (1)
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Mark Sayers
Thu 1/13/22 4:37 PM
Hi Morgan,
Is the goal to make Archived KB articles have a less likelihood to appear near the top of KB search results? If so, there's no clear-cut way to achieve that currently unfortunately.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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