Archived KB Search Results

Has anyone had any luck getting archived KBs to show up at the bottom of search results? I've tried making updates based on what is weighted but no luck.

Tags search knowledge-base KB archive
Asked by Morgan Cranston on Thu 1/13/22 4:13 PM
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Answer (1)

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Mark Sayers Thu 1/13/22 4:37 PM

Hi Morgan,

Is the goal to make Archived KB articles have a less likelihood to appear near the top of KB search results? If so, there's no clear-cut way to achieve that currently unfortunately.

Mark Sayers
Sr Support Consultant, CS

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