Search18 Results
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Ticket Reports and Surveys
- Ticketing Surveys
Overview of how to create and modify surveys in TDNext, and how to report on survey results.
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Project Reports and Surveys
- Project Surveys
This how-to article will help Project Managers & Enterprise Users to create and manage surveys using the TDNext interface.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Ticket Reports and Surveys
- Ticketing Surveys
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your managers with customer satisfaction ratings.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Entering and Managing Ticket Requests
Covers optional ticketing tools such as service level agreements, task templates, workflows, and surveys.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Authentication
- Single Sign On
TeamDynamix is renewing our US Single Sign-On signing certificate. If you are a US SaaS customer utilizing single sign-on, there is some action you need to take to ensure there is no interruption of service.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
A detailed breakdown of the automated processes that handle various ticketing aspects that are able to be, or are configured out-of-the-box to be automated in nature.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Supported Integrations
- Ivy Chatbot
Information about the ticket creation integration with the Ivy.ai chatbot.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Notifications
This document outlines the usage of Notification Templates in the TeamDynamix application suite.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Desktops
A demo of how you might design a technician desktop and suggestions for content
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Users and Roles
- Permissions and License Types
Provides guidance to better understand the boundaries of administration versus what security roles may be used for.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
This outlines how to create Ticketing Applications in the Admin tool.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Accounts and Departments
Overview of how to define and use Acct/Dept Relationships.