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Using the TeamDynamix System
Ticketing Applications
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Ticketing Surveys
Ticketing Survey Overview [Video]
Ticketing Survey Overview [Video]
Summary
This video will demonstrate:
Creating and managing ticketing surveys
Configuring the permissions needed to initiate surveys
Configuring request notifications
Managing surveys responses
Creating and managing ticketing survey reports
Duration
18:37 minutes
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Details
Article ID:
157668
Created
Fri 3/8/24 1:39 PM
Modified
Fri 3/8/24 1:40 PM
Related Articles (1)
Getting Started with Ticket Surveys
Overview of how to create and modify surveys in TDNext, and how to report on survey results.
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Check out this article I found in the TeamDynamix Solutions Portal knowledge base.<br /><br /><a href="https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=157668">https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=157668</a><br /><br />Ticketing Survey Overview [Video]