List of Pre-Built AI & Automation Template Packages

Below is a list of the Pre-Built AI & Automation Template Packages available for Conversational AI and iPaaS. View this article to learn more about these template packages. Articles about each package can be found here.

Current template packages:

  • Statuspage Service incident (CAI-001)

  • Advanced password reset​ (CAI-002)

  • Get ticket summary (CAI-003)

  • Add comment to ticket​ (CAI-004)

  • Withdraw ticket (CAI-005)

  • View ticket details (CAI-006)

  • Update contact info (CAI-007)

  • Device refresh eligibility (CAI-008)

  • Major Incident Communication (iPaaS-001)

  • Close "Resolved" Tickets (iPaaS-002)

  • Search Service Catalog (CAI-009)

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Pre-Built AI & Automation Template Package Overview
The AI & Automation Template Library provides pre-built automation template packages that live within the Global Community Library. These templates are designed as "grab and go" resources that users can quickly deploy to deliver immediate value for their organization using Conversational AI and iPaaS.