This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.
Is it possible to get a New Service Request button next to the New Incident
button in the ticketing application?
When inserting the service with associated articles, or typing into the Title or Description fields, what at minimum does it take for a KB article to appear in the top right of the ticket? A few conditions that come to mind might be an article th...