Re-use Same Attribute on Form
Hello,
I am building a ticket request form that would need to re-use some of the same attributes more than once on the same form. One attribute is a dropdown with a list of account codes and the other is a textbox to collect a dollar amount. The use case is for a budget rep to submit a budget transfer request, where a certain dollar amount will be transferred from one account to another (hence the need to collect 2 account codes). A submitted budget transfer request may also include multiple fund transfers, which would necessitate a way to duplicate the attributes as needed. When I first add the attribute to the form in Design mode, it no longer shows it on the list of available attributes. So, it looks like I can only use it one time. Is there a way to reuse the same attribute or do I need to create multiple variations of the same type?
Thanks,
Gabe Moreno
Answers (2)
Hi Gabriel,
You can only use an attribute (even standard fields) one single time on a ticket form. You would need to create new attributes for each "variation" of the field that is needed.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
Hi Gabriel,
Attributes can only be used once a form so you'd have to create additional versions of the attribute if you need to use it multiple times on the same form.
Best,
Brittany Renn
TDX Support