Sandbox Admin Access
I have a user that I've tried to setup for access to Sandbox for Client Portal and Admin. She keeps getting an error (permission denied). I've added her in sandbox admin as an enterprise user with all apps and an admin but still getting the error.
User: kaitlin.moore@kishbank.com
Authentication name K001182@kishbank.com
Asked by Christina Bagrosky
on Thu 12/12/24 3:36 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Thu 12/12/24 4:07 PM
Hello Christina,
Did you go to TDAdmin (the landing page of that interface), click the "Administrators" tab, and add her there, in both Prod and/or Sandbox as needed?
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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