how do i change a serial number name?
We are trying to change a typo in a Serial number that is attached to an asset. I can't find anyway to do it in TDNext or TDAdmin - what am I missing?
Asked by Rebecca Murphy
on Thu 11/7/24 1:28 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Thu 11/7/24 2:18 PM
Hello Rebecca,
If you go to TDNext > Assets/CIs > [open your asset] > Click Edit. What is happening when you change the Serial Number field and hit Save?
Provide a screen shot if it shows any errors.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
No feedback
oh boy - I have to confess that I had serial number as 'hidden' on my asset form. Oppsies! I've changed it and now I can make changes in TDNext. THANKS!
- Rebecca Murphy
Thu 11/7/24 2:28 PM