Can hyperlinks be include in notifications triggered from a workflow step?

Hello, I've been working with a team to update notifications we are sending out via a workflow, and we tried to use html to write the link, but upon testing the workflow, they did not come through as a link. But things like including TDX urls are working. Is this something we're able to do?

Asked by Annie Adkins on Tue 10/29/24 11:01 AM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Tue 10/29/24 11:57 AM

Hello Annie,

When you're sending out notifications from the workflow, are you meaning directly from a Notification type workflow step?

If yes, can you supply the body of one of your Notifications so we can review?

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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Hi Mark.. we learned someone had an outlook setting that was causing the issue. Sorry for the question, we're good! - Annie Adkins Wed 10/30/24 10:34 AM