Locking down the date field in change records
Hello everyone,
I am looking for a way to ensure the implementation date for changes cannot be altered once the change has gone through the approval work flow. At a minimum I would like to lock it down, but best case would be to ensure it goes back to the last approval step if the date is changed.
Any thoughts and ideas would be greatly appreciated.
Asked by Kelly Wilcox
on Wed 10/2/24 4:27 PM
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Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Thu 10/3/24 1:34 PM
Hi Kelly,
At which point is this date determined? You could make the Date field read-only for TDNext, but that would require the date to be known at the time in which the ticket is created.
Best,
Brittany Renn
TDX Support
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