Updateable (editable on update forms)?

Please see below. and I had thought I understand what "Updatable (editable on update forms)" meant:

"Updateable (Editable on update forms) – This option determines whether the attribute is going to appear on the Update form within TeamDynamix so its value can be changed if needed there."

KB: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=12595

However, as the screen capture below shows, I have an attribute field that I can't modify when I Update the ticket.

https://app.screencast.com/sKzvwrk8t0iLX

What am I missing?

Tevis

Asked by Tevis Boulware on Mon 9/30/24 6:18 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Tue 10/1/24 9:28 AM

Hi Tevis,

Is the parent field (in that particular field's dependency relationship) *also* marked as Updatable? I would expect that since you have a dependency relationship set up for that 98# field, the parent field would also have to be Updatable in order for the child field to show on the Update window.

Similarly, if you were to *remove* the dependency relationship from that field on that particular form, then check out the Update page for your sample ticket there, you would see the attribute show up is my anticipation.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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