Assigning an asset to a Group in TD
Good morning!
I'm trying to figure out how we can assign an owner for some of our assets that is a TD Group instead of an individual person. This will be used when we import our servers into TD.
I was thinking I could create a custom attribute for the asset form(s) that contains a dropdown list of groups, then we could choose the group from that list. However, I don't want to update this attribute manually.
So then I was thinking that maybe I could use the API to pull our list of TD groups, then use that result in an iPaaS flow to update the custom attribute field so that it would always have a correct list of TD Groups.
But things are very fuzzy in that area for me. Is that possible? And, would it break the existing assets that already have a group selected if I'm refreshing that field all the time?
Thanks in advance for any advice you can give! This Question/Answer format has been incredibly helpful to me.
Answer (1)
Hi Kay,
As far as the asset import goes, you can only specify either an individual asset owner, or an owning Acct/Dept, but not a "group".
There isn't a "group" ownership concept in TDX, so even the API would not achieve this for you, and we don't currently have a custom attribute type that would specifically allow you to take advantage of your existing Groups list.
You'd have to implement a custom attribute of your own (which means managing the maintenance on that field's choices as groups change, yes, sadly), then possibly write a script or iPaaS flow that could PATCH your assets and set different values for that attribute as needed.
Sincerely,
Mark Sayers
Sr Support Consultant, CS