Ticket Requestor Card
Are we able to edit what appears underneath the Requester section of a ticket?
Asked by James Lockhart
on Thu 9/19/24 2:04 PM
Last edited Thu 9/19/24 2:04 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Thu 9/19/24 2:18 PM
Hi James,
Unfortunately those fields in the Requestor card are currently hard-coded, though I thought I recalled there being existing enhancement requests for that to be more customizable.
You could certainly submit this as an enhancement idea though!
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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