How to delete a user
I have an account that was created inadvertently, how can I remove this account from TDX completely?
Asked by Matthew Keough
on Tue 9/17/24 9:50 AM
Sign In to leave feedback or contribute an answer
Answers (2)
This answer has been marked as the accepted answer
Mark Sayers
Tue 9/17/24 9:56 AM
Hello Matthew,
TeamDynamix doesn't have a "delete" function for user accounts, but you can remove a User type account by first downgrading it into a Customer type account, and then merging it into another User account. You can read about this in this KB in the Merging People Records section of the article: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=2054
Sincerely,
Mark Sayers
Sr Support Consultant, CS
No feedback
Matthew Keough
Tue 9/17/24 10:19 AM
Thank you! I have created a customer account that I will use exclusively to merge unwanted accounts into.
No feedback