People Import using the excel file from the app.

People Import using the excel file from the app.   When I imported about 20K users it is supposed to write over the fields that have been updated on the account.  However, one column was misaligned by a row and updated the account with the wrong information on the Alert Notification field. When Looking at import file after the correction import I noticed there is no Alert Field in the form.  There is Alternate but noting to update the Alert notification email. field. When importing with the correct columns now I cannot update that field.  That makes for a huge problem if different student are being notified.  Please help. 

Asked by Matthew Thompson on Thu 8/29/24 3:48 PM Last edited Thu 8/29/24 3:48 PM
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Answer (1)

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Mark Sayers Thu 8/29/24 4:38 PM

Hello Matthew,

If your included file has personal information for students I would caution to remove and resubmit this as a support Ticket rather than a question in an open forum.

How many of the persons in this file were newly created *because* of this file's initial run through the importer today?

And to confirm, you used the feature in the People app to import this file?

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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