HTML in Ticket Import for Description
Is it possible to use HTML in the ticket import in the description?
Asked by Maryann Rohrabaugh
on Fri 8/23/24 2:13 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Fri 8/23/24 4:14 PM
Hello Maryann,
I do not believe this is supported on ticket imports currently, but I will confirm.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
No feedback
Hi Maryann,
I confirmed this is not possible to do with the ticket import feature currently. It would make a good enhancement idea though if you wanted to submit that idea. - Mark Sayers Mon 8/26/24 10:44 AM
I confirmed this is not possible to do with the ticket import feature currently. It would make a good enhancement idea though if you wanted to submit that idea. - Mark Sayers Mon 8/26/24 10:44 AM