Form issue

Hello, 

I am having issues with a custom form. I added an integer text box to collect phone numbers and it will only allow numbers that start with 2. i.e. 2061234567 is fine but 3601234567 creates the error message as seen in the attached screen shot. This error message will occur, or when you try to submit it will scroll back to the top of the page and delete the number without showing what the error was. This asset was used in a previous form and it didn't have this issue. 

Thanks!

Tags integer custom-form
Asked by Erika Breysse on Wed 7/31/24 5:58 PM Last edited Wed 7/31/24 5:58 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Thu 8/1/24 9:22 AM

Hello Erika,

I believe there is a maximum number value on text > integer fields that is what is preventing you from using it as you've desired. For now you'll have to use a Text Box > String/text type field to capture those phone numbers. You can submit an enhancement request if you'd like to ask that the text box interger type field be expanded to allow a greater maximum number value using this service: https://solutions.teamdynamix.com/TDClient/1965/Portal/Requests/ServiceDet?ID=2148

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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