Is there a way to import a set of field records without it overwriting existing records ?
Using the Asset Import option under Asset/CIs, is there a way to update a field or selected fields without wiping all other Asset data ?
For example, I just want to update Warranty Date on a set of 10 assets.
If I use the Asset Import option to import a XLSX file with just Serial Number, Service Tag and Warranty Date.
I noticed all other existing data will get replace with blanks.
Please let me know. Thank you .
Mark
Asked by Mark Chen
on Wed 7/17/24 2:41 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Wed 7/17/24 3:14 PM
Hi Mark,
I saw you entered a support ticket and we'll follow up with you there to provide answers.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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