Visibility of Workflow Step for Requester in Client Portal
Hi TeamDynamix,
Is it possible to control the visibility of current workflow steps for ticket requester?
Or, is the system designed such that they always see the name of workflow step, when viewing their ticket from the client portal app.
Thanks,
Stephen
Asked by Stephen Wichuk
on Thu 6/13/24 5:38 PM
Last edited Thu 6/13/24 5:38 PM
Sign In to leave feedback or contribute an answer
Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Fri 6/14/24 10:38 AM
The client can always see the name of the current workflow step when viewing their ticket from the client portal currently.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
No feedback